Privacy policy

Privacy Policy

Thank you for visiting Nuvesic. This Privacy Policy explains the types of personal information we collect, how we use it, and who we share it with and why. Please read it carefully.

This Privacy Policy was last amended on April 23, 2026 and is effective as of that date. The English language version is the controlling version regardless of any translation.

Use of our website is also governed by our Terms of Service. By accessing, using, or placing an order through our website, you agree to those Terms.

1. Vocabulary

When we say "Nuvesic," "Company," "we," "us," or "our," we mean Nuvesic, operated by COOLEY MOTORS CORP. When we say "you" or "your," we mean visitors to and users of our website who are over the age of 13, or who otherwise have verifiable parental consent.

"Personal information" means any information that, alone or combined with other data, can be used to identify you.

2. Who Does This Policy Apply To?

This Policy applies to:

  • Visitors to and users of our website (trynuvesic.com)
  • Those who interact with our ads and content displayed on third-party sites

3. How Do We Collect Your Personal Information?

We collect personal information in three ways:

  1. Voluntary submission — when you choose to provide it to us
  2. Automatic collection — through tracking technologies when you visit our website
  3. External sources — from marketing, advertising, or service companies who share data with us

Voluntary Submissions

You may voluntarily provide personal information when:

  • Making a purchase — we collect your name, email, phone number, and shipping address
  • Signing up for newsletters — we collect your email address and related identifiers
  • Contacting us — we collect your email and any information included in your message
  • Creating an account — if available, we collect your email and account identifiers

Automatic Collection

When you visit our website, information is automatically collected via cookies and similar tracking technologies, including your IP address, browser type, device identifiers, and browsing activity on our site.

External Sources

We may receive personal information from advertising partners, social media platforms, and service providers who have separately collected data and share it with us to support our marketing and operations. We are not responsible for their data collection practices.

4. What Personal Information Do We Collect?

  • General Identifiers — name, email address, IP address, postal address, account name, and similar identifiers
  • Commercial Information — records of products purchased, order history, and purchasing tendencies
  • Internet Activity Data — browsing history, search history, and interactions with our website or advertisements
  • Audio/Visual Data — account photos or recordings of customer service calls where applicable
  • Analytics and Inference Data — profiles drawn from the above to understand customer interests and improve our services

We do not intentionally collect sensitive personal information such as health data, financial account numbers, or government-issued ID numbers.

5. How Do We Use Your Personal Information?

We use your personal information only where we have a lawful basis to do so. Specific purposes include:

  • Processing and fulfilling your orders
  • Providing customer service and responding to inquiries
  • Sending promotional offers and marketing communications (with your consent)
  • Improving our products, services, and website experience
  • Detecting and preventing fraud or unlawful activity
  • Complying with legal obligations
  • Verifying accounts and processing data subject requests
  • Running analytics to understand how our website is used

We retain your personal information for as long as necessary to fulfill these purposes or as required by law.

6. When and With Whom Do We Share Personal Information?

We may share your personal information with the following categories of third parties:

  • Operations vendors — companies that help us run and improve our business
  • Customer support vendors — providers of chat, phone, or email support services
  • Fulfillment and shipping vendors — to deliver your orders
  • Payment processors — to securely process transactions
  • Marketing and advertising providers — including social media networks and advertising networks that support our campaigns
  • Technology and software vendors — providers who maintain our website and supporting systems
  • Security and fraud prevention providers — to protect our customers and business
  • Law enforcement or government agencies — when required by law or court order
  • Business successors — in the event of a merger, acquisition, or sale of assets

In some jurisdictions, sharing personal information with advertising partners may be considered "selling" or "sharing" personal information for cross-context behavioral advertising. Categories that may be shared include persistent identifiers (such as email addresses and device IDs) and user activity data.

7. Do Not Track & Global Privacy Control

We do not respond to Do Not Track (DNT) browser signals. However, we do honor Global Privacy Control (GPC) signals as a valid opt-out request for the sale or sharing of your personal information where required by applicable law. This opt-out applies only to the specific browser or device sending the signal.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website, personalize your experience, and deliver relevant advertising. Types of cookies we use include:

  • Essential cookies — required for core website functions such as shopping carts and secure login
  • Preference cookies — to remember your settings such as language and region
  • Analytics cookies — to understand how visitors use our website
  • Advertising cookies — to show you relevant ads and personalize content based on your activity

Most browsers accept cookies by default. You may disable cookies in your browser settings, though doing so may affect some website functionality. Third-party advertisers may also use their own cookies and tracking technologies on our site; we are not responsible for their practices.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Know — request disclosure of the information we have collected about you and how it has been used or shared
  • Right to Delete — request deletion of your personal information, subject to certain exceptions
  • Right to Correct — request correction of inaccurate information we hold about you
  • Right to Opt-Out of Sale or Sharing — opt out of the sale or sharing of your personal information for advertising purposes
  • Right to Opt-Out of Targeted Advertising — request that we stop using your data for targeted advertising
  • Right to Data Portability — request a copy of the personal information we hold about you
  • Right to Withdraw Consent — where processing is based on your consent, you may withdraw it at any time
  • Right Not to Be Discriminated Against — exercising your privacy rights will not affect how we treat you as a customer
  • Right to Appeal — if we deny a privacy request, you may appeal our decision by emailing us with the subject line "Data Access Request Appeal"
  • Right to Complain — you have the right to file a complaint with your state's Attorney General

10. How to Exercise Your Privacy Rights

To exercise any of the rights listed above, contact us at:

We may ask you to verify your identity before processing your request. You may designate an authorized agent to submit requests on your behalf, subject to written proof of authorization and identity verification.

11. Children's Privacy

Our website is not intended for use by anyone under the age of 18, and certainly not by anyone under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted personal information to us, we will delete it promptly. We encourage parents and guardians to speak with their children about online privacy.

12. International Users

Our website is operated from within the United States. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States. For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on EU standard contractual clauses for such transfers where applicable.

13. EU General Data Protection Regulation (GDPR)

If you are located in the EU, UK, or Switzerland, you have additional rights under the GDPR, including:

  • Access — obtain confirmation of whether we process your data and request a copy
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your data under certain circumstances
  • Restriction of Processing — request that we limit how we use your data in certain situations
  • Portability — receive your data in a structured, machine-readable format
  • Object to Processing — object to processing based on legitimate interests or for direct marketing
  • Automated Decision-Making — right not to be subject to decisions based solely on automated processing

Our legal basis for processing your personal information is typically one of the following: performance of a contract, compliance with a legal obligation, our legitimate business interests, or your consent. To exercise your GDPR rights or lodge a complaint, contact us at info@trynuvesic.com. You also have the right to contact your local data protection authority.

14. Promotional Messages

By opting into our promotional communications, you consent to receiving marketing messages by email or SMS. Your consent is not a condition of purchase. To unsubscribe from emails, use the unsubscribe link in any email we send. To stop SMS messages, reply STOP to any text message from us. Please allow reasonable time for removal from our lists.

We may share your contact information, including SMS opt-in status, with third-party vendors who assist in delivering our messages. We do not sell your SMS opt-in data to third parties for their own marketing purposes.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The effective date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated Policy.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a data subject request, please contact us:

  • Brand: Nuvesic
  • Company: COOLEY MOTORS CORP
  • Address: 401 N Greenbush Rd, Rensselaer, NY 12144-9435, United States
  • Email: info@trynuvesic.com
  • Website: trynuvesic.com

This Privacy Policy is effective as of April 23, 2026. Nuvesic (operated by COOLEY MOTORS CORP) reserves the right to amend this policy at any time. Changes are effective immediately upon publication at trynuvesic.com.